Frequently Asked Questions

Creating an account on 718sp is straightforward. Visit the platform, click the registration button and fill in the required details — your name, date of birth, email address and a secure password. You will need to verify your email before your account becomes active. The entire process typically takes under five minutes. Make sure the details you enter are accurate, as they will be required during identity verification later.

You must be at least 18 years of age to register and use 718sp, or the higher minimum age required by the operator's licence jurisdiction if that threshold exceeds 18. This is an absolute requirement — not a guideline. 718sp takes underage access seriously. By registering, you confirm you meet the age requirement. Age verification checks may be requested at any stage. Users who cannot verify their age will have their accounts restricted or closed.

KYC (Know Your Customer) verification typically requires a government-issued photo ID — for Pakistani users, this is usually your National Identity Card (CNIC). You may also be asked to provide proof of address, such as a recent utility bill or bank statement, and in some cases proof of payment method. Documents should be clear, unedited and current. KYC helps protect your account and ensures compliance with the operator's licence obligations.

No. Operating multiple accounts on the same platform is strictly prohibited under the Terms & Conditions of any responsible operator. Duplicate accounts are typically used to abuse bonuses, which is a form of fraud. If a second account is detected, both accounts may be permanently closed and any winnings forfeited. If you have forgotten your login details, use the password reset function rather than registering again.

The specific payment methods available depend entirely on the operator you are using, not on 718sp. Pakistani users commonly encounter options including bank transfers via major Pakistani banks and local payment references familiar to the market. Important: The mention of payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah on 718sp is for context only. These providers do not endorse gambling and their availability for gambling transactions is subject to operator terms and local regulations.

Minimum deposit thresholds vary between operators and can also vary depending on the payment method used. As a general reference point, many platforms accessible to Pakistani users set minimum deposits in the range of PKR 500 to PKR 1,000 for standard methods. Always check the cashier section of the specific operator for the exact minimum applicable to your chosen payment method, as these figures change and are set by the operator, not by 718sp.

Withdrawal processing times depend on the operator, your chosen withdrawal method and whether your account KYC verification is complete. E-wallets and mobile money methods generally process faster than bank transfers. Operators typically have an internal review period of 24–48 hours before initiating the transfer. Once initiated, bank transfers to Pakistani accounts can take an additional 2–5 business days. Always complete full KYC verification in advance to avoid delays.

Withdrawals can be delayed or declined for several reasons: incomplete KYC documents, an active bonus with pending wagering requirements, a withdrawal request that does not match the deposited payment method, suspected fraudulent activity, or a technical issue on the operator's side. If your withdrawal is delayed beyond the operator's stated timeframe, contact their support team directly. Always withdraw using the same method you deposited with whenever possible.

Most reputable operators do not charge their own fees on standard deposits and withdrawals — however, your bank or payment provider may apply their own transaction charges. Currency conversion fees may also apply if the operator processes transactions in a currency other than PKR. Check the operator's payments page and your bank's fee schedule before transacting. Some operators offer fee-free withdrawals up to a certain number per month, with fees applying to additional requests.

718sp provides educational and informational content about betting markets for Pakistan cricket, PSL T20, ICC tournaments and other major international cricket events. This includes guides on how match betting, innings markets and player performance bets work. However, 718sp does not itself accept wagers — it is an informational platform. For live betting on cricket or PSL matches, you would need to use a licensed third-party operator. 718sp does not imply any endorsement from the PCB, PSL or ICC.

Online slot games generally fall into several categories: classic three-reel slots, video slots with five or more reels, progressive jackpot slots (where the prize pool grows with each bet), and Megaways slots with variable reel configurations offering thousands of ways to win. Most reputable operators offer titles from well-known studios. 718sp provides guides explaining slot mechanics, Return to Player (RTP) percentages, variance and how bonus features like free spins and multipliers work.

Live casino games are streamed in real time from purpose-built studios with real dealers operating physical tables — roulette wheels, card shoes, dice — captured by HD cameras. Players place bets via a digital interface and see results unfold live. Fairness is maintained through the use of physical randomisation (real cards, real wheels) rather than purely software-based RNG. Licensed live casino studios are subject to regular audits. Popular live games include baccarat, roulette, blackjack and live game shows.

RTP stands for Return to Player and is expressed as a percentage — for example, 96% RTP means that over a very large number of spins, the game is mathematically expected to return PKR 96 for every PKR 100 wagered. The remaining PKR 4 represents the house edge. RTP is a long-term statistical average, not a guarantee for any individual session. Higher RTP games generally offer better theoretical value. Always check the RTP of a slot in its information panel before playing with real money.

Odds can be displayed in three main formats. Decimal odds (e.g., 2.50) show your total return per unit staked — multiply your stake by the odds to get your return including the original stake. Fractional odds (e.g., 3/2) show profit relative to stake — PKR 200 staked at 3/2 returns PKR 300 profit plus the PKR 200 stake back. American/Moneyline odds (e.g., +150 or -200) show profit on a PKR 100 stake or the stake needed to win PKR 100. Most platforms let you switch between formats.

A wagering requirement (also called a playthrough requirement) specifies how many times you must wager your bonus amount — or sometimes the bonus plus deposit combined — before you are permitted to withdraw any winnings derived from it. For example, a 30x wagering requirement on a PKR 5,000 bonus means you must place total bets of PKR 150,000 before cashing out. Slot games typically contribute 100% toward the requirement, while table games and live casino often contribute less or not at all.

A welcome bonus is a promotional offer extended to new users upon their first deposit. Common formats include a 100% deposit match up to a specified amount, free spins on selected slots, or a combination of both. To claim a welcome bonus, register a new account, navigate to the promotions section, opt in if required, and make a qualifying first deposit above the stated minimum — which is often between PKR 1,000 and PKR 5,000 depending on the operator. Always read the full terms before depositing.

Yes, virtually all bonuses carry an expiry date, typically 7 to 30 days from the date they are credited to your account. If the wagering requirement is not completed within that window, the bonus and any winnings generated from it are forfeited automatically. Some operators also expire bonuses if the account is inactive for a set period. Always check the expiry conditions listed in the bonus terms before accepting an offer, and plan your sessions around the deadline accordingly.

Self-exclusion is a formal request to prevent yourself from accessing a gambling account for a defined period, typically a minimum of six months up to permanent closure. To self-exclude, contact the operator's support team directly — via live chat, email or in your account's responsible gambling settings — and formally request exclusion. Once active, the operator is obligated to close your account, void remaining bonuses and block re-registration attempts for the duration of the exclusion. 718sp strongly recommends using this tool if gambling is becoming unmanageable.

718sp takes data security seriously. All data transmitted through the Platform is protected via SSL/TLS encryption. We collect only the personal data necessary to operate the Platform and communicate with users. We do not sell your data to third parties. Full details of how we handle your information — including your rights to access, correct and request deletion of your data — are set out in our Privacy Policy. For any specific data concerns, contact our support team via the email in the footer.

If gambling is affecting your life negatively, several avenues of support are available. Your primary care physician (GP) in Pakistan can provide a referral to mental health services that cover gambling disorder. Pakistan has a growing network of licensed mental health practitioners in cities including Karachi, Lahore, Islamabad, Rawalpindi and Faisalabad. You can also contact the operator directly to request self-exclusion, use app-blocking tools such as BetBlocker, or speak to a trusted family member. Our full responsible gambling guide is available at Responsible Gambling.